Cancellation and Refund
Cancellation and Refund
At SD Dance and Fitness Hub, we strive to offer flexible and fair policies to ensure the satisfaction of our clients. Please review the following guidelines regarding cancellations and refunds:
Cancellations
- Class Cancellations by Participants:
- Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
- Late cancellations or no-shows will incur the full class fee.
- Class Cancellations by SD Dance and Fitness Hub:
- In the event that we need to cancel a class, participants will be notified as soon as possible.
- Participants will be offered a full refund or the option to reschedule to another class.
Refunds
- Class Fees:
- Refunds for class fees will be issued if cancellations are made at least 24 hours in advance.
- Refund requests for packages or memberships will be evaluated on a case-by-case basis and may be subject to a processing fee.
- Special Events and Workshops:
- Cancellations for special events and workshops must be made at least 48 hours in advance to qualify for a full refund.
- No refunds will be issued for late cancellations or no-shows for special events and workshops.
How to Request a Refund
- To request a refund, please contact our customer service team via email or phone.
- Please provide your name, class details, and reason for the cancellation.
We aim to process all refund requests within 7-10 business days. For further assistance or any questions regarding our Cancellations and Refund Policy, please do not hesitate to reach out to us.
Thank you for choosing SD Dance and Fitness Hub. We appreciate your understanding and cooperation.
